Wholesale Voice

State-of-the-art switching and transmission equipment coupled with intelligent Best-Cost-Routing (BCR) capabilities and sophisticated network traffic management systems, guarantee premium quality completion rates at competitive prices. Circuit switched and high-quality VoIP connections for voice traffic are offered to more than 240 countries and territories.

International Wholesale Telephony (Voice Direct)

Provision of international wholesale telephony to Cyta Business Units and other licensed operators in Cyprus, providing termination of their international traffic to fixed and mobile networks through direct routes with Operators in more than 50 countries. Premium quality for voice traffic, with CLI (Calling Line Identity), at exceptionally high ASR (Answer to Seizure Ratio), is guaranteed through the support of an advanced International Traffic Management Centre.

Traffic Termination (Voice Select)

Provision of traffic termination to Cyprus fixed and mobile networks, to International Telecom Operators, for meeting the needs of their retail or wholesale customers. International traffic is routed via direct interconnections, providing premium quality termination of voice traffic with CLI (Calling Line Identity).

Click here to view the Cyprus National Numbering Plan.

Voice Transit

Our transit product is provided either through a TDM or an IP-based interconnection, offering the possibility to combine different routing and pricing options to cater for customized solutions. We combine direct links with selected best-cost-routing options optimizing quality and price, for a highly competitive service with global coverage. Product features include flexible and dynamic routing, proactive monitoring of the network, fault management and CLI transmission and testing.

International FreePhone

Our International Freephone Service (IFS) and Universal International Freephone Number (UIFN) Service allow businesses to convenientlyreceive calls from their customers in another country: In these cases calls are free of charge to the caller, while the recipient is billed for the international calls. IFS numbers assigned by Cytaglobal are of the format 8009 XXXX. If, however, a business enterprise wishes to be reached from several countries on the same freephone number, UIFN may be offered, enabling the business to be allocated a unique international freephone number that is the same throughout the world. In this case, UIFN is of the format +800 XXXX XXXX and is assigned in association with the International Telecommunications Union (ITU).

Click here to contact us about Service Order Requests on behalf of your customers, if you are an International Telecom Operator.

Inbound Roaming

Inbound International Roaming Services enable foreign mobile users to use their mobile phone or other mobile device while travelling to Cyprus. Customers are able to make and receive voice calls and text messages, as well as browse the internet and send and receive emails, enjoying the best quality of seamless Roaming services. Inbound International Roaming is available to Licensed MNOs and MVNOs by connecting them to Cytamobile-Vodafone’s mobile network.

If you are interested in establishing an International Roaming Agreement with our network, please contact us by clicking here.

For information and general enquiries on how Cytaglobal can best serve you

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