Cytaglobal Customer Satisfaction Survey

Cytaglobal aims to exceed your expectations for customer service.
In order to do that it is important for us to know where we are at present and how satisfied you are with the level of service we offer.

Please give us your feedback by completing the following short questionnaire. Your feedback is extremely valuable to us and will help us improve.
 

1. What services are provided to you by Cytaglobal?
 
Please specify:
 
2. I am satisfied with the quality of product/service offered by Cytaglobal
 
Comments:
 
3. I am satisfied with the price of the product/service offered by Cytaglobal
 
Comments:
 
4. I am satisfied with the time of Cytaglobal’s service delivery
 
Comments:
 
5. Cytaglobal delivers exactly what is agreed
 
Comments:
 
6. I am satisfied with the after sales technical support of Cytaglobal
 
Comments:
 
7. I am satisfied with the after sales commercial support of Cytaglobal
 
Comments:
 
8. I am satisfied with the after sales billing support of Cytaglobal
 
Comments:
 
9. I am able to contact my Cytaglobal Account Manager easily
 
Comments:
 
10. My Cytaglobal Account Manager replies in time
 
Comments:
 
11. The information I receive from my Cytaglobal Account Manager is accurate and easy to understand
 
Comments:
 
12. I get information regarding Cytaglobal’s products and services through other means (eg website, advertisements).
 
Comments:
 
Other comments and/or suggestions
 
Name: (Optional)
 
Company: (Optional)
 
 

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